Installing MicroStrategy Command Manager

For steps to install MicroStrategy Command Manager, see the Installing MicroStrategy on Windows chapter of the Installation and Configuration Guide.

Notes:

• Windows Installer 3.0 or later is required to install MicroStrategy products on a Windows platform.
• If you are unable to install MicroStrategy software from the DVD-ROM format due to the lack of a DVD drive, you can download the software from the MicroStrategy download site.

If you encounter problems during the installation procedure, refer to General Information Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Command Manager or contact MicroStrategy Technical Support.

Directory structure

The table below lists folders and files of interest that are included in the default directory structure after an installation of Command Manager.

Note:The default folder is:

• C:\Program Files\MicroStrategy\Product Name when installed on a 32-bit Windows environment.
• C:\Program Files (x86)\MicroStrategy\Product Name when installed on a 64-bit Windows environment.
• /opt/MicroStrategy/Product Name, or $HOME/MicroStrategy/install/Product Name if you do not have write access to /opt/MicroStrategy, when installed on UNIX or Linux environments.

If installing over previous versions of the product, the folder remains the same.

Upgrading MicroStrategy Command Manager

To benefit from the latest functionality available in this version of MicroStrategy Command Manager, an administrator must upgrade the MicroStrategy system, including Command Manager and Intelligence Server:

• All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy Analytics Enterprise. After this is complete, you can install the Analytics Enterprise version of MicroStrategy products.
• MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy Analytics Enterprise.

Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in which to upgrade products, and tasks to perform after upgrading.

Uninstalling MicroStrategy Command Manager

For details about uninstalling MicroStrategy Command Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.