The following are certified and supported configurations for Narrowcast Server and Narrowcast Administrator.

• Operating systems
• Languages
• Web server
• Web browser
• Export applications and devices
• Database
• Database connectivity
• Third-party Flash support

For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme.

Operating systems

Be aware of the following before reviewing the table below:

• The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed  to for the current release. MicroStrategy recommends using certified configurations over the supported configurations.
• MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for Narrowcast Server.

Languages

The following table lists the languages supported by MicroStrategy Narrowcast Server. Supported languages meet the following requirements:

• Narrowcast Server can operate on a localized version of the operating system in these languages.
• Narrowcast Server can generate, format, and deliver content in these languages.

Web server

Web browser

Export applications and devices

Note: Microsoft Office 2007 .xlsx files can be included as a static attachment for a Narrowcast service. However, .xlsx files are not supported as imported templates in Narrowcast Server. To import .xlsx files as templates, see the following known issue and workaround.

Database

Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a table that lists the databases supported for all MicroStrategy Narrowcast Server repositories including the Object Repository, Subscription Book Repository, and Portal Repository.

For the most current information on certified and supported databases, contact MicroStrategy Technical Support.

Database connectivity

ODBC connectivity

ODBC connectivity is required on all Narrowcast Server machines to connect to the Object, Subscription Book, and Portal Repositories. Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a list of ODBC connectivity that is certified and supported for Narrowcast Server.

For more information on ODBC connectivity, refer to the Narrowcast Server Installation and Configuration Guide.

Teradata DSN setup

Make sure that Teradata data source names (DSNs) are set to run in Quiet Mode.

MicroStrategy ODBC Driver for Oracle

You can use the following procedure to configure each ODBC data source name used by the NCS Subscription Portal.

Warning: The procedure below involves modifying the system registry. Modifying registry values incorrectly can cause serious, system-wide problems that might require the reinstallation of the operating system. Any editing of the registry is done at the user's own risk. Since these are user-initiated changes they are not covered by any MicroStrategy warranty. Back up the registry and/or update an Emergency Repair Disk prior to alterations.

For each ODBC data source name that is used by the Subscription Portal, configure it as follows:

1. In the registry, go to HKEY_LOCAL_MACHINE\Software\ODBC\ODBC.INI\your MicroStrategy ODBC DSN name.
2. Highlight your DSN name, and in the right pane, right-click and select to add a new String value.
3. Set the String value name to "WorkArounds2" and the value to "2".
4. Click OK.

Third-party Adobe Flash support

MicroStrategy Narrowcast Server can deliver Adobe Flash content as the body of an email, an email attachment, or to a file storage location. The support for Flash content deliveries by some third-party products is discussed below.

Warning: The third-party products discussed below are manufactured by vendors independent of MicroStrategy, and the information provided is subject to change. Refer to the appropriate third-party vendor documentation for updated Flash support information.

• Microsoft Outlook Express and Microsoft Outlook 2003 support Flash content both in the email body and as an attachment.
• Hotmail, YahooMail, and Gmail support Flash content only as a Flash.mht attachment. Flash content in the body of an email is not supported.
• Web browsers: Internet Explorer 7.x, Internet Explorer 8.x, Internet Explorer 9.x, Internet Explorer 10.x, Firefox 16.x, Firefox 17.x, Firefox 18.x, Firefox 19.x, Firefox 20.x, Firefox 21.x, Firefox 22.x, Google Chrome 22.x, Google Chrome 23.x, Google Chrome 24.x, Google Chrome 25.x, Google Chrome 26.x, Google Chrome 27.x, and Google Chrome 28.x support Flash content.