Installing MicroStrategy Narrowcast Server

For steps to install MicroStrategy Narrowcast Server, refer to the Narrowcast Server Installation and Configuration Guide.

MicroStrategy Narrowcast Server is composed of a Delivery Engine and a Subscription Portal. The Delivery Engine and Subscription Portal can be installed on the same machine or on different machines. This is specified by selecting the appropriate options during product installation on each machine in the system. For more details, refer to the Narrowcast Server Installation and Configuration Guide.

Notes:

• Windows Installer 3.0 or later is required to install MicroStrategy products on a Windows platform.
• If you are unable to install MicroStrategy software from the DVD-ROM format due to the lack of a DVD drive, you can download the software from the MicroStrategy download site.

If you encounter problems during the installation procedure, refer to General Information Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for Narrowcast Server or contact MicroStrategy Technical Support.

Directory structure

The table below provides the default folder structure that appears after you install MicroStrategy Narrowcast Server with no previous version of MicroStrategy Narrowcast Server installed.

Note: The default folder is:

• C:\Program Files\MicroStrategy\Product Name when installed on a 32-bit Windows environment.
• C:\Program Files (x86)\MicroStrategy\Product Name when installed on a 64-bit Windows environment.

If installing over a previous version of the product, the folder remains the same.

Upgrading Narrowcast Server

To benefit from the latest functionality available in this version of MicroStrategy Narrowcast Server, the administrator must upgrade the MicroStrategy system. Additionally, pre-9.3.x versions of MicroStrategy Narrowcast Server are not interoperable with MicroStrategy 9.3.x, 9.4, and Analytics Enterprise software. It is recommended to upgrade pre-9.3.x versions of Narrowcast Server to ensure proper functionality.

For information on upgrading Narrowcast Server, refer to the Narrowcast Server Upgrade Guide. This manual guides you through the process of upgrading and covers the following:

• How the upgrade process works
• What prerequisites must be met before upgrading
• What features will be upgraded
• What features will not be upgraded
• What post-upgrade steps must be performed to ensure that features are upgraded properly

You can find information on the NCS SDK, samples, and information about compiling in the MicroStrategy Developer Library. You can access the MicroStrategy Developer Library from the following locations:

• In Windows, the default location is:
  • C:\Program Files\MicroStrategy\SDK\docs\DeveloperLibrary.htm when installed on 32-bit Windows environments.
  • C:\Program Files (x86)\MicroStrategy\SDK\docs\DeveloperLibrary.htm when installed on 64-bit Windows environments.
• In UNIX, the default location is /opt/MicroStrategy/SDK/Docs/DeveloperLibrary.htm or $HOME/MicroStrategy/install/SDK/docs/DeveloperLibrary.htm if you do not have write access to /opt/MicroStrategy.

Uninstalling MicroStrategy Narrowcast Server

Before you uninstall the product, note the following:

• You should make backups of files that have the extension "properties" located in the Subscription Portal, Subscription Engine, and Common Files folders and subfolders. These files are modified when you configure your system, so when the uninstallation program deletes them you lose the modifications.
• If you have configured services using the Subscription Portal Administration Wizard to support dynamic subscription or page-by personalization, you should also make backups of files that begin with "DYN" and have the extension "xml" located in the same folders. To locate and back up these files, you can use Windows Explorer or MS-DOS commands in the Command Prompt window. Your drive letter and folder structure may vary.
• You must uninstall all Narrowcast Server components (Delivery Engine, Subscription Engine, Subscription Portal) before you attempt to uninstall Narrowcast Administrator.
• If you uninstall and reinstall the product, your system is not restored to its original state. You must reconfigure the server configuration of your system using the System Configuration Wizard in Narrowcast Administrator. You must also restore the Subscription Portal configuration either by choosing a different Subscription Engine machine using the System Configuration Wizard, or by restoring the files that you backed up before you performed the uninstallation procedure.

For information about uninstalling MicroStrategy Narrowcast Server, refer to the Narrowcast Server Installation and Configuration Guide.