Installing MicroStrategy Enterprise Manager

For steps to install MicroStrategy Enterprise Manager, see the Installing MicroStrategy on Windows chapter of the Installation and Configuration Guide.

Notes:

• Windows Installer 3.0 or later is required to install MicroStrategy products on a Windows platform.
• If you are unable to install MicroStrategy software from the DVD-ROM format due to the lack of a DVD drive, you can download the software from the MicroStrategy download site.

If you encounter problems during the installation procedure, refer to General Information Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Enterprise Manager or contact MicroStrategy Technical Support.

Directory structure

The table below lists folders and files of interest that are included in the default directory structure after an installation of Enterprise Manager.

Note: The default folder is:

• C:\Program Files\MicroStrategy\Product Name when installed on a 32-bit Windows environment.
• C:\Program Files (x86)\MicroStrategy\Product Name when installed on a 64-bit Windows environment.

If installing over previous versions of the product, the folder remains the same.

Upgrading MicroStrategy Enterprise Manager

To benefit from the latest functionality available in this version of MicroStrategy Enterprise Manager, an administrator must upgrade the MicroStrategy system, including Enterprise Manager and Intelligence Server. For the steps to upgrade an Enterprise Manager environment, follow the instructions provided in the MicroStrategy Tech Note TN 20462.

Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in which to upgrade products, and tasks to perform after upgrading.

Uninstalling MicroStrategy Enterprise Manager

For details about uninstalling MicroStrategy Enterprise Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.