Certified and Supported Configurations for MicroStrategy Mobile
What's new
Introduction to MicroStrategy Mobile
System Requirements and Compatibility
Certified and Supported Configurations
Installing and Upgrading
Product Documentation
Known and Resolved Issues
Intellectual Property Notices
MicroStrategy Readme Index

The following are certified and supported configurations for MicroStrategy Mobile.

For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme.

Operating systems

BlackBerry operating systems

Certified
BlackBerry OS v7.x
Supported
BlackBerry OS v6.x
BlackBerry OS v5.x

iPhone, iPod Touch, and iPad operating systems

Certified
iOS 5.0.x
iOS 5.1.x
iOS 6.0.x
iOS 6.1.x

Android operating systems

Certified
Android OS 4.x

Hardware

BlackBerry client hardware

Certified
BlackBerry Bold 9000 Series
BlackBerry 8800 Series
BlackBerry 8700 Series
Blackberry Curve 8300 Series
BlackBerry Pearl 8100 Series
BlackBerry 7200 Series
BlackBerry 7100 Series
Supported
BlackBerry Bold 9900 Series
BlackBerry Torch 9800 Series
BlackBerry Bold 9790
BlackBerry Bold 9700 Series
BlackBerry Style 9670
BlackBerry Bold 9650
BlackBerry Tour 9630
BlackBerry Curve 3G 9300 Series
BlackBerry Pearl 3G 9100 Series
BlackBerry Curve 8900 Series
BlackBerry Curve 8500 Series
BlackBerry Pearl Flip 8200 Series

iPhone, iPod Touch, and iPad client hardware

Certified iPhone and iPod Touch client hardware
iPhone 5
iPhone 4S
iPhone 4
iPhone 3GS
iPod Touch
Certified iPad client hardware
iPad Wi-Fi
iPad Wi-Fi + 3G
iPad 2 Wi-Fi
iPad 2 Wi-Fi + 3G
iPad 3 Wi-Fi (New iPad)
iPad 3 Wi-Fi + Cellular (New iPad)
iPad 4 Wi-Fi (iPad with Retina display)
iPad 4 Wi-Fi + Cellular (iPad with Retina display)
iPad Mini Wi-Fi
iPad Mini Wi-Fi + Cellular

Android client hardware

Certified
Acer Iconia Tab A100
Acer Iconia Tab A500
ASUS Nexus 7 Wi-Fi
ASUS Nexus 7 3G
ASUS Transformer
ASUS Transformer Prime
HTC One S T-Mobile version
HTC One X International version
HTC Vivid
LG Nexus 4 International version
LG Optimus G AT&T version
LG Spectrum
LG Thrill
Motorola Atrix 2
Motorola Droid 4
Motorola Droid Bionic
Motorola Droid Razr and Razr MAXX
Motorola Xoom 3G tablet
Motorola Xoom Wi-Fi
Motorola XY Board 10.1 LTE
Samsung Galaxy Nexus GSM version
Samsung Galaxy Nexus Verizon version
Samsung Galaxy Note International version
Samsung Galaxy Note 10.1 Wi-Fi
Samsung Galaxy Note 2 International version
Samsung Galaxy S2 AT&T version
Samsung Galaxy S2 T-Mobile version
Samsung Galaxy S2 Skyrocket AT&T version
Samsung Galaxy S3 AT&T version
Samsung Galaxy S3 International version
Samsung Galaxy S3 Verizon version
Samsung Galaxy Tab 10.1 Wi-Fi
Samsung Galaxy Tab 2 7.0 Wi-Fi
Samsung Galaxy Tab 7 Plus
Samsung Nexus 10
Samsung Nexus S
Samsung Nexus S 4G
Sony Tablet S
Sony Xperia Arc International version
Sony Xperia S International version
Toshiba Thrive

Android device pixel density

Android devices are commonly categorized into the following pixel densities:

Note: Pixel density of mobile device screens, defined as pixels per inch, is commonly referred to as either PPI or DPI. All references to pixel density listed below are referred to as PPI.

  • Low pixel density is 120-159 PPI.
  • Medium pixel density is 160-239 PPI.
  • High pixel density is 240-319 PPI.
  • Extra high pixel density is 320 PPI and above.

To support MicroStrategy Mobile for Android, an Android device must meet the following specific pixel density requirements:

  • Android phones must use a high or extra high pixel density screen, which is 240 PPI and above.
  • Android tablets must use a medium, high, or extra high pixel density screen, which is 160 PPI and above.
Refer to your third-party Android documentation for the pixel density of your mobile device. To confirm your device’s pixel density, you can use third-party PPI calculator applications that are available on the Google Play Store.

Mobile Server

Mobile Server deployment requirements

For troubleshooting and known issues related to deploying MicroStrategy Mobile Server, see the Known and Resolved Issues for MicroStrategy Mobile page.

Web browsers for Mobile Server

The following web browsers are supported for Mobile Server.

Web Browser Certified
Microsoft Internet Explorer Microsoft Internet Explorer 8.x
Microsoft Internet Explorer 9.x
Microsoft Internet Explorer 10.x
Firefox Firefox 16.x
Firefox 17.x
Firefox 18.x
Firefox 19.x
Firefox 20.x
Firefox 21.x
Firefox 22.x
Google Chrome Google Chrome 22.x
Google Chrome 23.x
Google Chrome 24.x
Google Chrome 25.x
Google Chrome 26.x
Google Chrome 27.x
Google Chrome 28.x
Web Browser Supported
Microsoft Internet Explorer Microsoft Internet Explorer 7.x

LDAP servers (for LDAP authentication)

For a listing of LDAP servers certified or supported for LDAP authentication through Intelligence Server, see the Intelligence Server Certified and Supported Configurations for LDAP Servers.

Languages

The languages listed below represent the operating system locales that MicroStrategy Mobile has been tested on.

Certified Languages
Chinese (Simplified)
Chinese (Traditional)
Danish
Dutch (Netherlands)
English (US)
English (UK)
French
French (Belgium)
French (Switzerland)
German
German (Switzerland)
Italian
Italian (Switzerland)
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish
Swedish

 

 

 

 

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