Certified and supported configurations are provided for the following:

• MicroStrategy Office client system certified and supported configurations
• MicroStrategy Web Services server system certified and supported configurations

MicroStrategy Office client system certified and supported configurations

The following are supported and certified languages, operating systems, Microsoft Office applications, and other requirements to support MicroStrategy Office client systems:

• Languages
• Operating System
• Microsoft Office Application
• Adobe Flash Player
• Additional system requirements

For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme.

Languages

The languages listed below represent the operating system locales that MicroStrategy Office has been tested on.

Note: Heterogeneous language configurations are supported. See the issues and troubleshooting information for more details.

Operating systems

Be aware of the following before reviewing the table below:

• The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed  to for the current release. MicroStrategy recommends using certified configurations over the supported configurations.
• MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for MicroStrategy Office.

Microsoft Office application

Adobe Flash Player

To include Flash-enabled documents in Excel, PowerPoint, and Word, you must have Adobe Flash Player installed on your machine.

If Flash Player is not installed or an older version is installed, a dialog is displayed when you execute a document. The dialog provides a link to the Adobe download website, from which you can install Flash Player.

Additional system requirements

For additional system requirements for the MicroStrategy Office client system such as the Microsoft .NET Framework and Web Services Enhancements, see the System Requirements and Compatibility section of this Readme.

MicroStrategy Web Services server system certified and supported configurations

The following are supported and certified requirements to support and deploy MicroStrategy Web Services:

• Web Services ASP.NET
  • Operating systems
  • Web server software
  • Microsoft .NET Framework
  • JRE
• Web Services J2EE
  • Operating systems
  • Web application server
  • JDK, JRE, and JVM
• Languages

For a detailed explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme.

Be aware of the following before reviewing the sections below:

• The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations.
• MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for MicroStrategy Web Services.
• For UNIX or Linux systems a 64-bit operating system is required.

Notes:

• MicroStrategy Web Services J2EE requires several third party components to be configured in order to function properly. These components include an application server, web server, and Java Development Kit. MicroStrategy Technical Support aids in the deployment of MicroStrategy Web Universal with these components; however, it is the customer's responsibility to configure those components and ensure other Web applications function in the desired configuration. MicroStrategy Technical Support engineers are not experts on all the various third party components; therefore if you are experiencing a configuration problem with third party components, it is more efficient to obtain help from the third party’s support organization. In such cases, MicroStrategy Technical Support can be available to work with and provide information to the third party vendors and/or their consultants.
• Operating systems listed as Supported include operating systems that are supported by one of the application servers which MicroStrategy certifies. For these non-certified operating systems, MicroStrategy currently does not provide an out of the box installation for MicroStrategy Web Services J2EE; however, it is possible to install MicroStrategy Web Services J2EE on a certified operating system and transfer the WAR file from the certified operating system computer to the supported operating system computer.

Web Services ASP.NET

Operating systems

Review the information listed above before using this table.

Web server software

Microsoft .NET Framework

This must be installed prior to installing MicroStrategy.

JRE

Web Services J2EE

Operating systems

Review the information listed above before using this table.

Web application server

JDK, JRE, and JVM

Languages

The languages listed below represent the operating system locales that MicroStrategy Web Services has been tested on.