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| Certified and Supported Configurations for MicroStrategy System Manager |  |
The following are certified and supported languages, operating systems, and software for MicroStrategy System Manager:
For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme.
The languages listed below represent the operating system locales that MicroStrategy System Manager has been tested on.
| Certified Languages |
| Chinese (Simplified) |
| Chinese (Traditional) |
| Danish |
| Dutch (Netherlands) |
| English |
| French |
| German |
| Italian |
| Japanese |
| Korean |
| Portuguese (Brazilian) |
| Spanish |
| Swedish |
For a list of important known issues with configurations, refer to the issues and troubleshooting information.
For details on the configurations tested in-house by MicroStrategy, contact MicroStrategy Technical Support.
Be aware of the following before reviewing the table below:
- The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations.
- MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for MicroStrategy System Manager.
| Operating System | Certified |
| Windows 2003 | Windows Server 2003 Enterprise Edition SP2 (on x64) |
| Windows Server 2003 Standard Edition SP2 (on x64) | |
| Windows Server 2003 Enterprise Edition R2 SP2 (on x64) | |
| Windows Server 2003 Standard Edition R2 SP2 (on x64) | |
| Windows Vista | Windows Vista Business Edition SP2 (on x86 or x64) |
| Windows Vista Enterprise Edition SP2 (on x86 or x64) | |
| Windows 7 | Windows 7 Professional Edition SP1 (on x86 or x64) |
| Windows 7 Enterprise Edition SP1 (on x86 or x64) | |
| Windows 8 | Windows 8 all editions (on x86 or x64) |
| Windows 2008 | Windows Server 2008 Enterprise Edition R2 SP1 (on x64) |
| Windows Server 2008 Standard Edition R2 SP1 (on x64) | |
| Windows Server 2008 Enterprise Edition SP2 (on x64) | |
| Windows Server 2008 Standard Edition SP2 (on x64) | |
| Windows 2012 | Windows Server 2012 Standard (on x64) |
| Oracle Solaris 10.x | Solaris 10.x (on SPARC) Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. |
| Oracle Solaris 11.x | Solaris 11.x (on SPARC) You must include the Solaris 10.x gnome library libgdk-x11-2.0.so.0.400.9 in the location /usr/lib/sparcv9. This gnome library is available with the Solaris 10.x install media as part of the SUNWgnome-base-libs package.
|
| SUSE Linux Enterprise Server 11.0.x | SUSE Linux Enterprise Server 11.0.x (on x86-64) |
| SUSE Linux Enterprise Server 11.1.x | SUSE Linux Enterprise Server 11.1.x (on x86-64) |
| SUSE Linux Enterprise Server 11.2.x | SUSE Linux Enterprise Server 11.2.x (on x86-64) |
| Red Hat Enterprise Linux 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, and 5.9 |
Red Hat Enterprise Linux 5.x is defined as support for versions 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, and 5.9 for the following editions:
To support Red Hat Enterprise Linux 5.5, 5.6, and 5.7 you must install pdksh-5.2.14-36.el5.x86_64.rpm, which is available on the Red Hat Enterprise Linux install media. |
| Red Hat Enterprise Linux 6.0.x |
Red Hat Enterprise Linux 6.0.x (on x86-64) |
| Red Hat Enterprise Linux 6.1.x |
Red Hat Enterprise Linux 6.1.x (on x86-64) You must install the packages compat-libstdc++-33.i686.rpm, libXp.x86_64.rpm, elfutils-devel.x86_64.rpm, elfutils-libelf-devel.x86_64.rpm, libstdc++-4.4.5-6.el6.i686.rpm, krb5-libs.i686.rpm, nss-pam-ldapd.i686.rpm, and ksh-20100621-12.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media. |
| Red Hat Enterprise Linux 6.2.x |
Red Hat Enterprise Linux 6.2.x (on x86-64) You must install the packages compat-libstdc++-33.i686.rpm, libXp.x86_64.rpm, elfutils-devel.x86_64.rpm, elfutils-libelf-devel.x86_64.rpm, libstdc++-4.4.5-6.el6.i686.rpm, krb5-libs.i686.rpm, nss-pam-ldapd.i686.rpm, and ksh-20100621-12.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media. |
| Red Hat Enterprise Linux 6.3.x |
Red Hat Enterprise Linux 6.2.x (on x86-64) You must install the packages compat-libstdc++-33.el6.i686.rpm, libXp-1.0.0.1.el6.x86_64.rpm, elfutils-devel-0.152.el6.x86_64.rpm, elfutils-libelf-devel-0.152.el6.x86_64.rpm, libstdc++-4.4.6.el6.i686.rpm, krb5-libs-1.9.el6.i686.rpm, nss-pam-ldapd-0.7.5.el6_2.1.i686.rpm, and ksh-20100621.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media. |
| Red Hat Enterprise Linux 6.4.x |
Red Hat Enterprise Linux 6.4.x (on x86-64) |
| Oracle Linux | Oracle Linux (on x86-64) distributed through the Oracle Unbreakable Linux program, for use with Red Hat Enterprise Linux. Refer to the MicroStrategy certification and support requirements for Red Hat Enterprise Linux for any additional requirements to support MicroStrategy systems on Oracle Linux. |
| IBM AIX 6.1.x | AIX 6.1.x (on IBM POWER Architecture) |
| IBM AIX 7.1.x | AIX 7.1.x (on IBM POWER Architecture) |
| HP-UX 11iv2 | HP-UX 11i v2 (on Intel Itanium) |
| HP-UX 11iv3 | HP-UX 11i v3 (on Intel Itanium) |
| Operating System | Supported |
| Windows 2003 | Windows Server 2003 Enterprise Edition SP2 (on x86) |
| Windows Server 2003 Standard Edition SP2 (on x86) | |
| Windows Server 2003 Enterprise Edition R2 SP2 (on x86) | |
| Windows Server 2003 Standard Edition R2 SP2 (on x86) | |
| IBM AIX 5.3 | AIX 5L Version 5.3 (on IBM POWER Architecture) Technology Level 11, with the following filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. |
| Web Browser | Certified |
| Microsoft Internet Explorer | Microsoft Internet Explorer 8.x |
| Microsoft Internet Explorer 9.x | |
| Microsoft Internet Explorer 10.x | |
| Firefox | Firefox 16.x |
| Firefox 17.x | |
| Firefox 18.x | |
| Firefox 19.x | |
| Firefox 20.x | |
| Firefox 21.x | |
| Firefox 22.x | |
| Web Browser | Supported |
| Google Chrome | A Google Chrome security update prevents WebHelp systems that are in locally stored file systems from being displayed properly. This is a known issue with Google Chrome. To view the online help documentation for System Manager, you can:
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| Google Chrome 22.x | |
| Google Chrome 23.x | |
| Google Chrome 24.x | |
| Google Chrome 25.x | |
| Google Chrome 26.x | |
| Google Chrome 27.x | |
| Google Chrome 28.x |
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