Certified and Supported Configurations for MicroStrategy Web Universal
What's new
Introduction to MicroStrategy Web Universal
System Requirements and Compatibility
Certified and Supported Configurations
Installing and Upgrading
Product Documentation
Known and Resolved Issues and Troubleshooting
Intellectual Property Notices
MicroStrategy Readme Index

This page provides certified and supported configurations for MicroStrategy Web Universal. However, for certification information on MicroStrategy Web Universal ASP.NET on 32-bit Windows operating systems, see the certified and supported Configurations for MicroStrategy Web ASP.NET:

For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme.

Be aware of the following before reviewing the sections below:

  • The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations.
  • MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for MicroStrategy Web Universal server and client machines.
  • When selecting a configuration to deploy MicroStrategy Web Universal JSP, ensure that it is supported or certified by the web application server vendor, and that the operating system, web application server, JDK, and web server are supported or certified by MicroStrategy.
  • For UNIX or Linux systems a 64-bit operating system is required.

Note: MicroStrategy Web Universal requires several third-party components to be configured in order to function properly. These components include an application server, web server, and Java Development Kit. MicroStrategy Technical Support aids in the deployment of MicroStrategy Web Universal with these components; however, it is the customer's responsibility to configure those components and ensure other web applications function in the desired configuration. MicroStrategy Technical Support engineers are not experts on all the third-party components; therefore if you are experiencing a configuration problem with third-party components, it is more efficient to obtain help from the third party’s support organization. In such cases, MicroStrategy Technical Support can be available to work with and provide information to the third-party vendors and/or their consultants.

MicroStrategy Web Universal JSP server on 32-bit operating systems

Operating systems

Review the information listed above before using this table.

Web Server Software Supported
Windows 2003 Windows 2003 Standard Edition SP2 (on x86)
Windows 2003 Enterprise Edition SP2 (on x86)
Windows 2003 Standard Edition R2 SP2 (on x86)
Windows 2003 Enterprise Edition R2 SP2 (on x86)
Web Server Software Supported for demonstration purposes only
Windows 7 Windows 7 Professional Edition SP1 (on x86)
Windows 7 Enterprise Edition SP1 (on x86)
Windows 8 Windows XP Professional Edition SP3 (on x86)

JDK and JVM

JDK and JVM Certified
Oracle JDK Oracle JDK 1.6 (32-bit version)
Oracle JDK 1.7 (32-bit version)
IBM JDK IBM JDK 1.6 (32-bit version)
IBM JDK 1.7 (32-bit version)
Oracle JRockit JVM Oracle JRockit 1.6.0 R28 (32-bit version)
JDK and JVM Supported
Oracle JRockit JVM Oracle JRockit 1.6.0 R27 (32-bit version)

MicroStrategy Web Universal JSP server on 64-bit operating systems

Operating systems

Review the information listed above before using this table.

Web Server Operating System Certified
Windows 2003 Windows Server 2003 Standard Edition SP2 (on x64)
Windows Server 2003 Enterprise Edition SP2 (on x64)
Windows Server 2003 Standard Edition R2 SP2 (on x64)
Windows Server 2003 Enterprise Edition R2 SP2 (on x64)
Windows 2008 Windows Server 2008 Standard Edition SP2 (on x64)
Windows Server 2008 Enterprise Edition SP2 (on x64)
Windows Server 2008 Standard Edition R2 SP1 (on x64)
Windows Server 2008 Enterprise Edition R2 SP1 (on x64)
Windows 2012 Windows Server 2012 Standard (on x64)
Oracle Solaris 10.x Solaris 10.x (on SPARC)

Oracle-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later.
Oracle Solaris 11.x Solaris 11.x (on SPARC)

You must include the Solaris 10.x gnome library libgdk-x11-2.0.so.0.400.9 in the location /usr/lib/sparcv9. This gnome library is available with the Solaris 10.x install media as part of the SUNWgnome-base-libs package.

Once this library is available on the Solaris 11.x machine, within the /usr/lib/sparcv9 directory, you must create the following links:

  • ln -sf   libgdk-x11-2.0.so.0.400.9   libgdk-x11-2.0.so
  • ln -sf   libgdk-x11-2.0.so.0.400.9   libgdk-x11-2.0.so
AIX 6.1.x

AIX 6.1.x (on IBM POWER Architecture)

Technology Level 1, with the following filesets: bos.rte.libc 5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher.

AIX 7.1.x

AIX 7.1.x (on IBM POWER Architecture)

With the following filesets: bos.rte 7.1.0.2 or higher, XL C/C++ Runtime V11.1.0.1 for AIX (xlC.rte), bos.perf.libperfstat 7.1.0.1 or higher.
Red Hat Enterprise Linux 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, and 5.9

Red Hat Enterprise Linux 5.x is defined as versions 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, and 5.9 for the following editions:

  • Red Hat Linux Enterprise Linux 5.x (on x86-64)
  • Red Hat Linux Enterprise Linux Advanced Platform 5.x (on x86-64)

To support Red Hat Enterprise Linux 5.5, 5.6, and 5.7 you must install pdksh-5.2.14-36.el5.x86_64.rpm, which is available on the Red Hat Enterprise Linux install media.

To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included with your Red Hat Enterprise Linux 5.x or Advanced Platform 5.x install media.

Red Hat Enterprise Linux 6.0.x

Red Hat Enterprise Linux 6.0.x (on x86-64)

You must install the packages compat-libstdc++-33-3.2.3-69.el6.i686.rpm, nss-pam-ldapd.i686.rpm, and libstdc++-4.4.4-13.el6.i686.rpm, which are provided with the Red Hat Enterprise Linux install media.

Red Hat Enterprise Linux 6.1.x

Red Hat Enterprise Linux 6.1.x (on x86-64)

You must install the packages compat-libstdc++-33.i686.rpm, libXp.x86_64.rpm, elfutils-devel.x86_64.rpm, elfutils-libelf-devel.x86_64.rpm, libstdc++-4.4.5-6.el6.i686.rpm, krb5-libs.i686.rpm, nss-pam-ldapd.i686.rpm, and ksh-20100621-12.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media.
Red Hat Enterprise Linux 6.2.x

Red Hat Enterprise Linux 6.2.x (on x86-64)

You must install the packages compat-libstdc++-33.i686.rpm, libXp.x86_64.rpm, elfutils-devel.x86_64.rpm, elfutils-libelf-devel.x86_64.rpm, libstdc++-4.4.5-6.el6.i686.rpm, krb5-libs.i686.rpm, nss-pam-ldapd.i686.rpm, and ksh-20100621-12.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media.
Red Hat Enterprise Linux 6.3.x

Red Hat Enterprise Linux 6.3.x (on x86-64)

You must install the packages compat-libstdc++-33.el6.i686.rpm, libXp-1.0.0.1.el6.x86_64.rpm, elfutils-devel-0.152.el6.x86_64.rpm, elfutils-libelf-devel-0.152.el6.x86_64.rpm, libstdc++-4.4.6.el6.i686.rpm, krb5-libs-1.9.el6.i686.rpm, nss-pam-ldapd-0.7.5.el6_2.1.i686.rpm, and ksh-20100621.el6.x86_64.rpm, which are provided with the Red Hat Enterprise Linux install media.
Red Hat Enterprise Linux 6.4.x

Red Hat Enterprise Linux 6.4.x (on x86-64)

You must install the packages compat-libstdc++-33.i686.rpm, libXp.x86_64.rpm, elfutils-devel.x86_64.rpm, elfutils-libelf-devel.x86_64.rpm, libstdc++-4.4.7-3.el6.i686.rpm, krb5-libs.i686.rpm, nss-pam-ldapd.i686.rpm, and ksh-20100621-XX.el6.x86_64 (where XX is the version number), which are provided with the Red Hat Enterprise Linux install media.
Oracle Linux Oracle Linux (on x86-64) distributed through the Oracle Unbreakable Linux program, for use with Red Hat Enterprise Linux. Refer to the MicroStrategy certification and support requirements for Red Hat Enterprise Linux for any additional requirements to support MicroStrategy systems on Oracle Linux.
SUSE Linux Enterprise Server 11.0.x

SUSE Linux Enterprise Server 11.0.x (on x86-64)

SUSE Linux Enterprise Server 11.1.x

SUSE Linux Enterprise Server 11.1.x (on x86-64)

SUSE Linux Enterprise Server 11.2.x

SUSE Linux Enterprise Server 11.2.x (on x86-64)

HP-UX 11i v2

HP-UX 11i v2 Foundation Operating Environment (on Intel Itanium)

Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007.
HP-UX 11i v3 HP-UX 11i v3 (on Intel Itanium)

Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008.
Web Server Operating System Supported
Windows 7 Windows 7 Professional Edition SP1 (on x64), for demonstration purposes only.
Windows 7 Enterprise Edition SP1 (on x64), for demonstration purposes only.
Windows 8 Windows 8 all editions (on x64), for demonstration purposes only.
Windows Vista Windows Vista Business Edition SP2 (on x64), for demonstration purposes only.
Windows Vista Enterprise Edition SP2 (on x64), for demonstration purposes only.
IBM AIX 5.3.x AIX 5L Version 5.3 (on IBM POWER Architecture)

Technology Level 11, with the following filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.

JDK and JVM

JDK and JVM Certified
Oracle JDK Oracle JDK 1.7 (32-bit and 64-bit versions)
Oracle JDK 1.6 (32-bit and 64-bit versions)
IBM JDK IBM JDK 1.7 (32-bit and 64-bit versions)
IBM JDK 1.6 (32-bit and 64-bit versions)
HP-UX JDK HP-UX JDK 1.7 (32-bit and 64-bit versions)
HP-UX JDK 1.6 (32-bit and 64-bit versions)
Oracle JRockit JVM Oracle JRockit 1.6.0 R28 (32-bit version)
JDK and JVM Supported
Oracle JRockit JVM Oracle JRockit 1.6.0 R27 (32-bit and 64-bit versions)

MicroStrategy Web Universal JSP server general requirements

Web application server

Web Application Server Certified
Oracle Web Application Server Oracle Web Application Server 10g Release 3 (10.1.3)
Oracle WebLogic Server Oracle WebLogic Server 12c
Oracle WebLogic Server 10.3.x
Oracle GlassFish Server Oracle GlassFish Server 3.1.x
IBM WebSphere IBM WebSphere 8.5.x
IBM WebSphere 8.0.x
IBM WebSphere 7.x
Apache Tomcat Apache Tomcat 7.0.x
Apache Tomcat 6.0.x
Apache TomEE Apache TomEE 1.5.x
SAP NetWeaver Application Server SAP NetWeaver Application Server 7.3.x
JBoss Enterprise Application Platform JBoss Enterprise Application Platform 6.0.x
Web Application Server Supported
JBoss Enterprise Web Platform JBoss Enterprise Web Platform 5.1.x
JBoss Enterprise Application Platform JBoss Enterprise Application Platform 5.1.x
JBoss Application Server JBoss Application Server 7.1.x
JBoss Application Server 5.1.x

Web server software

Web Server Software Certified
Apache HTTP Server Apache HTTP Server 2.x
IBM HTTP Server IBM HTTP Server 8.x
IBM HTTP Server 7.x
Oracl HTTP Server Oracle HTTP Server 10g R3
Oracle iPlanet Web Server Oracle iPlanet Web Server, Enterprise Edition 7.x
Oracle iPlanet Web Server, Enterprise Edition 6.1.x
Microsoft Internet Information Services Internet Information Services 7.5.x

If you plan to use IIS 7.5 as the web server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a web server for MicroStrategy Web or Web Universal.
Internet Information Services 7.0.x

If you plan to use IIS 7 as the web server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a web server for MicroStrategy Web or Web Universal.
Internet Information Services 6.x
Web Server Software Supported
Microsoft Internet Information Services Internet Information Services 5.x - Supported only for demonstration purposes on 32-bit operating systems

Portal server

For certified and supported portal environments, see MicroStrategy Portlets.

GIS components

For certified and supported GIS components, see MicroStrategy GIS Connectors.

MicroStrategy Web Universal ASP.NET server on 64-bit operating systems

Operating systems

Review the information listed above before using this table.

Software Certified
Windows 2012 Windows Server 2012 Standard (on x64)
Windows 2008 Windows Server 2008 Enterprise Edition SP2 (on x64)
Windows Server 2008 Standard Edition SP2 (on x64)
Windows Server 2008 Enterprise Edition R2 SP1 (on x64)
Windows Server 2008 Standard Edition R2 SP1 (on x64)
Windows 2003 Windows 2003 Standard Edition SP2 (on x64)
Windows 2003 Enterprise Edition SP2 (on x64)
Windows 2003 Standard Edition R2 SP2 (on x64)
Windows 2003 Enterprise Edition R2 SP2 (on x64)
Software Supported for demonstration purposes only
Windows 7 Windows 7 Professional Edition SP1 (on x64)
Windows 7 Enterprise Edition SP1 (on x64)
Windows 8 Windows 8 all editions (on x64)
Windows Vista Windows Vista Business Edition SP2 (on x64)
Windows Vista Enterprise Edition SP2 (on x64)

.NET Runtime

Certified .NET Runtime
.Net Runtime 4.0 (64-bit version)
.Net Runtime 4.5 (64-bit version)

JRE

Certified JRE
Oracle JRE 1.7.0 (64-bit version)
Supported JRE
Oracle JRE 1.6.0 (64-bit version)

Web server software

Web Server Software Certified
Microsoft Internet Information Services Internet Information Services 8.x
Internet Information Services 7.5.x

If you plan to use IIS 7.5.x as the web server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a web server for MicroStrategy Web or Web Universal.
Internet Information Services 7.0.x

If you plan to use IIS 7.0.x as the web server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a web server for MicroStrategy Web or Web Universal.
Internet Information Services 6.x

Portal server

For certified and supported portal environments, see MicroStrategy Portlets.

GIS components

For certified and supported GIS components, see MicroStrategy GIS Connectors.

MicroStrategy Portlets

MicroStrategy Portlets allow MicroStrategy Web Universal to be easily integrated and configured on portal environments.

Portal Server Certified
IBM WebSphere Portal IBM WebSphere Portal 7.x
IBM WebSphere Portal 8.0.x
Microsoft SharePoint Server Microsoft Office SharePoint Server 2007 SP2
Microsoft SharePoint Server 2010 SP1
Microsoft SharePoint Server 2013
Oracle WebLogic Portal Oracle WebLogic Portal 10.3.x
SAP Portal SAP NetWeaver Composition Environment 7.3.x
Liferay Portal Liferay Portal 6.x
Drupal Drupal 6.2.x
DotNetNuke web content management system DotNetNuke 5.6.x
Portal Server Supported
Liferay Portal Liferay Portal 5.2.x
JSR168-Compliant Portals JSR168-Compliant Portals

MicroStrategy GIS Connectors

MicroStrategy GIS Connectors let you integrate with ESRI to create sophisticated GIS applications. The following GIS components are required to support this GIS integration.

GIS components Certified
ArcGIS ArcGIS 9.3.1
ArcGIS 10.0
ArcGIS 10.1

Web client

Operating systems

Review the information listed above before using this table.

Web Client Operating System Certified
Windows 2003 Windows 2003 SP2 all editions (on x64)
Windows 2003 R2 SP2 all editions (on x64)
Windows XP Windows XP SP3 all editions (on x86)
Windows Vista Windows Vista SP2 all editions (on x86 or x64)
Windows 7 Windows 7 all editions SP1 (on x86 or x64)
Windows 8 Windows 8 all editions (on x86 or x64)
Windows 2008 Windows Server 2008 R2 SP1 all editions (on x64)
Windows Server 2008 SP2 all editions (on x64)
Windows 2012 Windows Server 2012 all editions (on x64)
Web Client Operating System Supported
Mac OS

Mac OS X

Windows 2003 Windows 2003 SP2 all editions (on x86)
Windows 2003 R2 SP2 all editions (on x86)
Windows RT Windows RT (on ARM)
Red Hat Enterprise Linux

Red Hat Enterprise Linux 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 6.0, 6.1, 6.2, and 6.3 (on x86-64)

SUSE Linux Enterprise Server

SUSE Linux Enterprise Server 11.0.x, 11.1.x, and 11.2.x (on x86-64)

CentOS

CentOS 5.x and 6.x (on x86-64)

Ubuntu

Ubuntu 12.x (on x86-64)

Ubuntu LTS

Ubuntu LTS 10.04 (on x86-64)

Ubuntu LTS 12.04 (on x86-64)

Web browser (Windows Client)

Be aware that MicroStrategy certifies and supports 32-bit web browsers only.

Web Browser Certified
Microsoft Internet Explorer Microsoft Internet Explorer 8.x

Standards mode only, certification testing is not performed for compatibility view mode.
Microsoft Internet Explorer 9.x

Standards mode only, certification testing is not performed for compatibility view mode.
Microsoft Internet Explorer 10.x

Standards mode only, certification testing is not performed for compatibility view mode.
Firefox Firefox 16.x
Firefox 17.x
Firefox 18.x
Firefox 19.x
Firefox 20.x
Firefox 21.x
Firefox 22.x
Google Chrome Google Chrome 22.x
Google Chrome 23.x
Google Chrome 24.x
Google Chrome 25.x
Google Chrome 26.x
Google Chrome 27.x
Google Chrome 28.x
Web Browser Supported
Microsoft Internet Explorer Microsoft Internet Explorer 7.x

Web browser (non-Windows Client)

Be aware that MicroStrategy certifies and supports 32-bit web browsers only.

Web Browser (Linux Client) Supported
Firefox Firefox 16.x
Firefox 17.x
Firefox 18.x
Firefox 19.x
Firefox 20.x
Firefox 21.x
Firefox 22.x
Web Browser (Mac OS Client) Supported
Firefox Firefox 16.x
Firefox 17.x
Firefox 18.x
Firefox 19.x
Firefox 20.x
Firefox 21.x
Firefox 22.x
Safari Safari 5.x
Safari 6.x
Google Chrome Google Chrome 22.x
Google Chrome 23.x
Google Chrome 24.x
Google Chrome 25.x
Google Chrome 26.x
Google Chrome 27.x
Google Chrome 28.x

Export applications and devices

Export Application Certified
Adobe Acrobat Reader Adobe Acrobat Reader 11.x
Adobe Acrobat Reader 10.x
Microsoft Office Microsoft Office 2013
Microsoft Office for Mac 2011 SP2
Microsoft Office 2010 SP1
Microsoft Office 2007 SP2
Microsoft Office 2003 SP3
OpenOffice.org Calc OpenOffice.org Calc 3.3.0

For guidelines to support certain exporting features in OpenOffice.org Calc, see Exporting to OpenOffice.org Calc.
Export Device Certified
Export devices can open a PDF file created by using MicroStrategy to export an object as a PDF. You can load a PDF file exported from MicroStrategy onto an export device in a couple of different ways. You can connect the export device directly to the machine that stores the PDF to load it onto the export device. You can also email the PDF file to the email account for the export device.
Nook Nook firmware version 1.x
Kindle Kindle Fire
Kindle firmware version 6.x
Kindle firmware version 2.x

Adobe Flash Player

Certified Adobe Flash Player
Adobe Flash Player 11.x
Adobe Flash Player 10.3.x
Supported Adobe Flash Player
Adobe Flash Player 10.1.x

Languages

The languages listed below represent the operating system locales that MicroStrategy Web Universal (server and client machines) has been tested on.

Certified Languages
Chinese (Simplified)
Chinese (Traditional)
Danish
Dutch (Netherlands)
English (UK)
English (US)
French
French (Belgium)
French (Switzerland)
German
German (Switzerland)
Italian
Italian (Switzerland)
Japanese
Korean
Polish
Portuguese (Brazilian)
Russian
Spanish
Swedish
 

 

 

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