System Requirements and Compatibility for MicroStrategy Web |
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Introduction to MicroStrategy Web
System Requirements and Compatibility
Certified and Supported Configurations
Installing and Upgrading
Product Documentation
Known and Resolved Issues and Troubleshooting
Intellectual Property Notices
MicroStrategy Readme Index
| Web server Hardware The following information is intended to give you general guidance on hardware requirements to support the MicroStrategy product suite. Determining the necessary hardware requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardware requirements for your MicroStrategy production environment.
Hardware | Requirement
RAM | 4 GB or higher recommended per CPU core
Processor | x86 or x64 compatible
Hard Disk Space | 0.5 GB or higher For space requirements for the MicroStrategy Common Files, see Common Files size requirements on Windows environments.
Notes: In addition, the web server machine must be configured with the recommended amount of system resources for the application server to be used. If your system is planned to support a large number of concurrent users and you require additional assistance for hardware recommendations, MicroStrategy Professional Services offers a comprehensive Performance Analysis service to help you quickly and effectively achieve your performance goals, aligning them with your overall Business Intelligence strategy. To learn how MicroStrategy Professional Services can help you assess and prioritize your performance opportunities with a Performance Analysis, see http://www.microstrategy.com/high-performance-BI/index.asp. Software The table below lists the required set of software for MicroStrategy Web server machines.
Software | Requirements
Operating system | Microsoft Windows For a list of Windows operating systems that are certified or supported for MicroStrategy Web server machines, see MicroStrategy Web ASP.NET server on 32-bit operating systems in the Certified and Supported Configurations page.
.NET Runtime | .NET Runtime For a list of .NET Runtime packages that are certified or supported for MicroStrategy Web server machines, see .NET Runtime on 32-bit operating systems in the Certified and Supported Configurations page.
JRE | Oracle JRE For a list of JREs that are certified or supported for MicroStrategy Web server machines, see JRE on 32-bit operating systems in the Certified and Supported Configurations page.
Web server | Microsoft Internet Information Services For a list of web servers that are certified or supported for MicroStrategy Web server machines, see Web Server Software in the Certified and Supported Configurations page.
Portal server | IBM WebSphere Portal Microsoft Office SharePoint Server Oracle WebLogic Portal SAP Portal Liferay Portal Drupal DotNetNuke web content management system MicroStrategy Portlets requires a portal server to allow MicroStrategy Web to be easily integrated and configured on portal environments. For a list of portal servers that are certified or supported for MicroStrategy Portlets, see Portal Server in the Certified and Supported Configurations page.
GIS components | ArcGIS MicroStrategy GIS Connectors requires GIS components to support integration with third-party mapping services to create sophisticated GIS applications. For a list of GIS components that are certified or supported for MicroStrategy GIS Connectors, see GIS Components in the Certified and Supported Configurations page.
Language | For a list of languages that are certified or supported for MicroStrategy Web server machines, see Languages in the Certified and Supported Configurations page.
Web client Hardware The following information is intended to give you general guidance on hardware requirements to support the MicroStrategy product suite. Determining the necessary hardware requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardware requirements for your MicroStrategy production environment.
Hardware | Requirement
RAM | 2 GB or higher
Hard Disk Space | MicroStrategy Web can be accessed from a third-party web browser, which means there are no additional storage requirements.
For more information on certified and supported client software configurations, refer to the Certified and Supported Configurations section. Software The table below lists the required set of software for MicroStrategy Web client machines.
Software | Requirements
Operating system | Microsoft Windows Mac OS Linux For a list of Windows operating systems that are certified or supported for MicroStrategy Web client machines, see Web Client Operating System in the Certified and Supported Configurations page.
Web browser | Microsoft Internet Explorer Firefox Google Chrome Safari For a list of web browsers that are certified or supported for MicroStrategy Web client machines, see Web Browser (Windows Client) and Web Browser (non-Windows Client) in the Certified and Supported Configurations page.
Export applications and devices | Adobe Acrobat Reader and Microsoft Office For a list of export applications and export devices that are certified or supported for MicroStrategy Web client machines, see Export applications and devices in the Certified and Supported Configurations page.
Flash Players | Adobe Flash Player For a list of Adobe Flash Players that are certified or supported for MicroStrategy Web client machines, see Adobe Flash Player in the Certified and Supported Configurations page.
Language | For a list of languages that are certified or supported for MicroStrategy Web client machines, see Languages in the Certified and Supported Configurations page.
MicroStrategy environment Before you attempt to run MicroStrategy Web you need to set up your MicroStrategy environment. This includes: Web server configured and running. Web client browser installed and running. MicroStrategy project running in an Intelligence Server-connected (three-tier) environment. Adobe Flash Players All MicroStrategy Report Services documents can be rendered in Adobe Flash for enhanced interactivity, animations, and visualizations. For a list of Adobe Flash Players that are certified and supported for MicroStrategy Web client machines, see Adobe Flash Players in the Certified and Supported Configurations page. Compatibility and interoperability MicroStrategy Web should only be connected to a MicroStrategy Intelligence Server or later for production purposes. However, MicroStrategy Intelligence Server is interoperable with MicroStrategy Web 9.0.2, 9.2.0, 9.2.1, 9.2.1m, 9.3.x, 9.4.x, and 9.5. Customers migrating their environments to MicroStrategy 9.5.1 must upgrade both MicroStrategy Web and MicroStrategy Intelligence Server to ensure the successful execution of Report Services documents in Flash Mode. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the Compatibility and Interoperability page of the MicroStrategy General Information Readme.
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