Certified and Supported Configurations for MicroStrategy Narrowcast Server |
What's new
Introduction to MicroStrategy Narrowcast Server
System Requirements and Compatibility
Certified and Supported Configurations
Installing and Upgrading
Product Documentation
Known and Resolved Issues and Troubleshooting
Intellectual Property Notices
MicroStrategy Readme Index
| The following are certified and supported configurations for Narrowcast Server and Narrowcast Administrator. Operating systems Languages Web server Web browser Export applications and devices Database Database connectivity Third-party Flash support For an explanation of the terms 'Certified' and 'Supported' see the Compatibility and Interoperability page of the General Information Readme. Operating systems Be aware of the following before reviewing the table below: The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration was exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets within a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems with MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system software certified or supported for Narrowcast Server.
Operating System | Certified
Windows 2003 | Windows Server 2003 Enterprise Edition SP2 (on x64)
Windows Server 2003 Standard Edition SP2 (on x64)
Windows Server 2003 Enterprise Edition R2 SP2 (on x64)
Windows Server 2003 Standard Edition R2 SP2 (on x64)
Windows 2008 | Windows Server 2008 Standard Edition R2 SP1 (on x64)
Windows Server 2008 Enterprise Edition R2 SP1 (on x64)
Windows Server 2008 Enterprise Edition SP2 (on x64)
Windows Server 2008 Standard Edition SP2 (on x64)
Windows 2012 | Windows Server 2012 Standard (on x64)
Operating System | Supported
Windows 2003 | Windows Server 2003 Enterprise Edition SP2 (on x86)
Windows Server 2003 Standard Edition SP2 (on x86)
Windows Server 2003 Enterprise Edition R2 SP2 (on x86)
Windows Server 2003 Standard Edition R2 SP2 (on x86)
Operating System | Supported for Demonstration Purposes
Windows Vista | Windows Vista Business and Enterprise Edition SP2 (on x64) Supported for Narrowcast Administrator only.
Windows 7 | Windows 7 Professional or Enterprise Edition SP1 (on x86 or x64) Supported for Narrowcast Administrator only. All other components are supported only for demonstration purposes.
Windows 8 | Windows 8 all editions (on x86 or x64) Supported for Narrowcast Administrator only.
Languages The following table lists the languages supported by MicroStrategy Narrowcast Server. Supported languages meet the following requirements: Narrowcast Server can operate on a localized version of the operating system in these languages. Narrowcast Server can generate, format, and deliver content in these languages.
Supported Languages
Chinese (Simplified)
Chinese (Traditional)
Danish
Dutch (Netherlands)
English
French
German
Italian
Japanese
Korean
Portuguese (Brazilian)
Spanish
Swedish
Web server
Web Server | Certified
Microsoft Internet Information Services | Microsoft Internet Information Services 8.x
Microsoft Internet Information Services 7.5.x
Microsoft Internet Information Services 7.0.x
Microsoft Internet Information Services 6.0.x
Web browser
For Subscription Portal | Certified
Microsoft Internet Explorer | Microsoft Internet Explorer 8.x
Microsoft Internet Explorer 9.x
Microsoft Internet Explorer 10.x
Microsoft Internet Explorer 11.x
For Portal Administrator | Certified
Microsoft Internet Explorer | Microsoft Internet Explorer 8.x
Microsoft Internet Explorer 9.x
Microsoft Internet Explorer 10.x
Microsoft Internet Explorer 11.x
Export applications and devices
Export Application | Certified
Adobe Acrobat Reader | Adobe Acrobat Reader 11.x
Adobe Acrobat Reader 10.x
Microsoft Office | Microsoft Office 2013
Microsoft Office for Mac 2011 SP2
Microsoft Office 2010 SP1
Microsoft Office 2007 SP2 See the note below for limitations with .xlsx files.
Microsoft Office 2003 SP3
OpenOffice.org Calc | OpenOffice.org Calc 3.3.0 For guidelines to support certain exporting features in OpenOffice.org Calc, see Exporting to OpenOffice.org Calc.
Export Device | Certified
Export devices can open a PDF file created by using MicroStrategy to export an object as a PDF. You can load a PDF file exported from MicroStrategy onto an export device in a couple of different ways. You can connect the export device directly to the machine that stores the PDF to load it onto the export device. You can also email the PDF file to the email account for the export device.
Nook | Nook firmware version 1.x
Kindle | Kindle Fire
Kindle firmware version 6.x
Kindle firmware version 2.x
Note: Microsoft Office 2007 .xlsx files can be included as a static attachment for a Narrowcast service. However, .xlsx files are not supported as imported templates in Narrowcast Server. To import .xlsx files as templates, see the following known issue and workaround. Database Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a table that lists the databases supported for all MicroStrategy Narrowcast Server repositories including the Object Repository, Subscription Book Repository, and Portal Repository. For the most current information on certified and supported databases, contact MicroStrategy Technical Support. Database connectivity ODBC connectivity ODBC connectivity is required on all Narrowcast Server machines to connect to the Object, Subscription Book, and Portal Repositories. Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a list of ODBC connectivity that is certified and supported for Narrowcast Server. For more information on ODBC connectivity, refer to the Narrowcast Server Installation and Configuration Guide. Teradata DSN setup Make sure that Teradata data source names (DSNs) are set to run in Quiet Mode. MicroStrategy ODBC Driver for Oracle You can use the following procedure to configure each ODBC data source name used by the NCS Subscription Portal. Warning: The procedure below involves modifying the system registry. Modifying registry values incorrectly can cause serious, system-wide problems that might require the reinstallation of the operating system. Any editing of the registry is done at the user's own risk. Since these are user-initiated changes they are not covered by any MicroStrategy warranty. Back up the registry and/or update an Emergency Repair Disk prior to alterations. For each ODBC data source name that is used by the Subscription Portal, configure it as follows: In the registry, go to HKEY_LOCAL_MACHINE\Software\ODBC\ODBC.INI\your MicroStrategy ODBC DSN name. Highlight your DSN name, and in the right pane, right-click and select to add a new String value. Set the String value name to "WorkArounds2" and the value to "2". Click OK. Third-party Adobe Flash support MicroStrategy Narrowcast Server can deliver Adobe Flash content as the body of an email, an email attachment, or to a file storage location. The support for Flash content deliveries by some third-party products is discussed below. Warning: The third-party products discussed below are manufactured by vendors independent of MicroStrategy, and the information provided is subject to change. Refer to the appropriate third-party vendor documentation for updated Flash support information. Microsoft Outlook Express and Microsoft Outlook 2003 support Flash content both in the email body and as an attachment. Hotmail, YahooMail, and Gmail support Flash content only as a Flash.mht attachment. Flash content in the body of an email is not supported. Web browsers: Internet Explorer 8.x, Internet Explorer 9.x, Internet Explorer 10.x, Internet Explorer 11.x, Firefox 28.x, Firefox 29.x, Firefox 30.x, Firefox 31.x, Firefox 32.x, Firefox 33.x, Firefox 34.x, Google Chrome 33.x, Google Chrome 34.x, Google Chrome 35.x, Google Chrome 36.x, Google Chrome 37.x, Google Chrome 38.x, and Google Chrome 39.x support Flash content.
About MicroStrategy, Inc.