System Requirements and Compatibility for MicroStrategy Web Universal |
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Introduction to MicroStrategy Web Universal
System Requirements and Compatibility
Certified and Supported Configurations
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Product Documentation
Known and Resolved Issues and Troubleshooting
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MicroStrategy Readme Index
| Web server Hardware The following information is intended to give you general guidance on hardware requirements to support the MicroStrategy product suite. Determining the necessary hardware requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardware requirements for your MicroStrategy production environment.
Requirement | RAM | Disk Space | Processors
Web Universal on Windows | 4 GB or higher recommended per CPU core | 0.5 GB For space requirements for the MicroStrategy Common Files, see Common Files size requirements on Windows environments. | x86 or x64 compatible
Web Universal on UNIX | 4 GB or higher recommended per CPU core | 4 GB on IBM AIX 3 GB on other UNIX operating systems For space requirements for the MicroStrategy Common Files, see Common Files size requirements on UNIX environments. | Oracle Solaris: SPARC platforms
IBM AIX: IBM POWER Architecture
HP-UX: Intel Itanium
Red Hat and SUSE Linux: x86-64 compatible
Notes: In addition, the web server machine must be configured with the recommended amount of system resources for the application server to be used. If your system is planned to support a large number of concurrent users and you require additional assistance for hardware recommendations, MicroStrategy Professional Services offers a comprehensive Performance Analysis service to help you quickly and effectively achieve your performance goals, aligning them with your overall Business Intelligence strategy. To learn how MicroStrategy Professional Services can help you assess and prioritize your performance opportunities with a Performance Analysis, see http://www.microstrategy.com/high-performance-BI/index.asp. Software The table below lists the required set of software for MicroStrategy Web Universal server machines.
MicroStrategy Web Universal JSP
Software | Requirements
Operating system | Microsoft Windows Red Hat and SUSE Linux IBM AIX Oracle Solaris HP-UX For a list of operating systems that are certified or supported for MicroStrategy Web Universal server machines, see MicroStrategy Web Universal JSP server on 32-bit operating systems or MicroStrategy Web Universal JSP server on 64-bit operating systems in the Certified and Supported Configurations page.
JDK and JVM | Oracle JDK IBM JDK HP-UX JDK Oracle JRockit JVM For a list of JDK and JVMs that are certified or supported for MicroStrategy Web Universal JSP server machines, see JDK and JVM on 32-bit operating systems or JDK and JVM on 64-bit operating systems in the Certified and Supported Configurations page.
Web application server | Oracle Web Application Server Oracle WebLogic Server Oracle GlassFish Server IBM WebSphere SAP NetWeaver Application Server Apache Tomcat Apache TomEE JBoss Enterprise Application Platform JBoss Enterprise Web Platform For a list of web application servers that are certified or supported for MicroStrategy Web Universal JSP server machines, see Web Application Server in the Certified and Supported Configurations page.
Web server | Apache IBM HTTP Server Oracle HTTP Server Oracle iPlanet Web Server Microsoft Internet Information Services For a list of web servers that are certified or supported for MicroStrategy Web Universal JSP server machines, see Web Server Software in the Certified and Supported Configurations page.
Portal server | IBM WebSphere Portal Microsoft Office SharePoint Server Oracle WebLogic Portal SAP Portal Liferay Portal Drupal DotNetNuke web content management system JSR168-Compliant Portals MicroStrategy Portlets requires a portal server to allow MicroStrategy Web Universal to be easily integrated and configured on portal environments. For a list of portal servers that are certified or supported for MicroStrategy Portlets, see Portal Server in the Certified and Supported Configurations page.
GIS components | ArcGIS MicroStrategy GIS Connectors requires GIS components to support integration with third-party mapping services to create sophisticated GIS applications. For a list of GIS components that are certified or supported for MicroStrategy GIS Connectors, see GIS Components in the Certified and Supported Configurations page.
Language | For a list of languages that are certified or supported for MicroStrategy Web Universal server machines, see Languages in the Certified and Supported Configurations page.
MicroStrategy Web Universal ASP.NET
Software | Requirements
Operating system | Microsoft Windows For a list of Windows operating systems that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see MicroStrategy Web Universal ASP.NET server on 64-bit operating systems in the Certified and Supported Configurations page.
.NET Runtime | .NET Runtime For a list of .NET Runtime packages that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see .NET Runtime on 64-bit operating systems in the Certified and Supported Configurations page.
JRE | Oracle JRE For a list of JREs that are certified or supported for MicroStrategy Web server machines, see JRE on 64-bit operating systems in the Certified and Supported Configurations page.
Web server | Microsoft Internet Information Services For a list of web servers that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see Web Server Software in the Certified and Supported Configurations page.
Portal server | IBM WebSphere Portal Microsoft Office SharePoint Portal Oracle WebLogic Portal SAP Portal Liferay Portal Drupal DotNetNuke web content management system JSR168-Compliant Portals MicroStrategy Portlets requires a portal server to allow MicroStrategy Web Universal ASP.NET to be easily integrated and configured on portal environments. For a list of portal servers that are certified or supported for MicroStrategy Portlets, see Portal Server in the Certified and Supported Configurations page.
GIS components | ArcGIS MicroStrategy GIS Connectors requires GIS components to support integration with third-party mapping services to create sophisticated GIS applications. For a list of GIS components that are certified or supported for MicroStrategy GIS Connectors, see GIS Components in the Certified and Supported Configurations page.
Language | For a list of languages that are certified or supported for MicroStrategy Web Universal server machines, see Languages in the Certified and Supported Configurations page.
Web client Hardware The following information is intended to give you general guidance on hardware requirements to support the MicroStrategy product suite. Determining the necessary hardware requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardware requirements for your MicroStrategy production environment.
Hardware | Requirement
RAM | 2 GB or higher
Hard Disk Space | MicroStrategy Web can be accessed from a third-party web browser, which means there are no additional storage requirements.
For more information on certified and supported client software configurations, refer to the Certified and Supported Configurations page. Software The table below lists the required set of software for MicroStrategy Web client machines.
Software | Requirements
Operating system | Microsoft Windows Mac OS Linux For a list of operating systems that are certified or supported for MicroStrategy Web Universal client machines, see Web Client Operating System in the Certified and Supported Configurations page.
Web browser | Microsoft Internet Explorer Firefox Google Chrome Safari For a list of web browsers that are certified or supported for MicroStrategy Web Universal client machines, see Web Browser in the Certified and Supported Configurations page.
Export applications and devices | Adobe Acrobat Reader and Microsoft Office For a list of export applications and devices that are certified or supported for MicroStrategy Web Universal client machines, see Export applications and devices in the Certified and Supported Configurations page.
Flash Player | Adobe Flash Player For a list of Adobe Flash Players that are certified or supported for MicroStrategy Web Universal client machines, see Adobe Flash Player in the Certified and Supported Configurations page.
Language | For a list of languages that are certified or supported for MicroStrategy Web Universal client machines, see Languages in the Certified and Supported Configurations page.
MicroStrategy environment Before you attempt to run MicroStrategy Web Universal you need to set up your MicroStrategy environment. This includes: Web server configured and running. Web client browser installed and running. MicroStrategy project running in an Intelligence Server-connected (three-tier) environment. Compatibility and interoperability MicroStrategy Web Universal should only be connected to a MicroStrategy Intelligence Server or later for production purposes. However, MicroStrategy Intelligence Server is interoperable with MicroStrategy Web Universal 9.0.2, 9.2.0, 9.2.1, 9.2.1m, 9.3.x, 9.4.x, and 9.5. Customers migrating their environments to MicroStrategy 9.5.1 must upgrade both MicroStrategy Web Universal and MicroStrategy Intelligence Server to ensure the successful execution of Report Services documents in Flash Mode. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the Compatibility and Interoperability page of the MicroStrategy General Information Readme.
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